Support
LingoLearn is not released yet, so most questions today are about the waitlist. Write to us and a person will answer.
Email us
[email protected]We aim to reply within a few working days. Please write from the address you are asking about.
Common questions
How do I leave the waitlist or have my data deleted?
Write to [email protected] from the address you signed up with and say that you want to be removed. We delete your entry and confirm by email. What we store is listed in the privacy notice.
I joined but I did not get an email.
We do not send a confirmation email. You will hear from us when LingoLearn opens. If you are not sure that you joined, enter the address again on the waitlist form: it says whether it is already on the list.
When can I use the app?
There is no date yet. It is planned for iPhone and Android. The first unit of your book will be free.
Something in the app is wrong, or I need help with my account.
In the app, every exercise has a way to report a problem, and you can fix your own course in the review editor. You can delete a course or your whole account in the app. If you cannot, write to us.
I am a copyright holder and I have a concern.
LingoLearn is for books that people own and study privately; courses are not shared between accounts. If you believe a book is being used in a way that is not allowed, write to [email protected] with the title, what the problem is, and how to reach you. We will look into it.
Privacy and legal questions
See the privacy notice and the terms, or write to us.